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← All FAQs

Entry requirements and learner support

Who can enrol, what you need before you start, and the support available while you study.

FAQ topics

Recognition of Prior Learning (RPL)
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General questions
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Talk to a course advisor on (07) 3555 7703 or start with a free skills check.
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What if I have not studied for many years?

Many learners return to study after spending years building their careers. The Free Skills Check and enrolment process provide an opportunity to discuss your experience, confidence levels and support needs. Our team can then recommend the most suitable pathway and explain the support available to help you succeed.

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Can I study while working full-time?

Yes. Many S2C Training learners balance study alongside full-time employment. Flexible delivery methods, workplace-based assessment opportunities and Recognition of Prior Learning pathways help make nationally recognised qualifications accessible to working professionals.

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What happens if I need more time to complete my studies?

If circumstances arise that impact your ability to progress, S2C Training encourages you to contact the team as soon as possible. Depending on the situation, extensions or alternative arrangements may be available in accordance with organisational policies and qualification requirements.

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How will I communicate with my trainer or assessor?

Learners have access to trainers and assessors throughout their training program. Communication may occur via email, online platforms, telephone, virtual meetings or other approved methods depending on the qualification and delivery model.

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How do I access my learning materials?

Learning and assessment materials are provided through S2C Training's learner systems and online platforms. Following enrolment, learners receive instructions regarding access to resources, assessment requirements, communication channels and support services.

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Can I complete training online?

Many of S2C Training's qualifications and programs include online learning options, providing flexibility for learners balancing work, family and other commitments. Depending on the qualification, training may also incorporate workplace-based learning activities, practical tasks or other assessment requirements.

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What technology do I need to complete my training?

Technology requirements vary depending on the qualification and delivery method.

In most cases, learners will require access to a computer or laptop, reliable internet access, an active email account, and a webcam and microphone for online meetings, assessments or learner support activities where applicable.

Basic office productivity software may also be required to complete learning and assessment activities.

For workplace-based or campus-based training, learners should still have access to suitable technology to engage with online resources, assessment activities and communication with trainers and assessors.

Any additional technology or resource requirements specific to a qualification will be outlined prior to enrolment and discussed during the enrolment process.

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Can previous study reduce the amount of training required?

Yes. Previous qualifications, Statements of Attainment and completed units of competency may contribute through Credit Transfer, Recognition of Prior Learning or a combination of both.

Our team will review any relevant documentation during the enrolment and assessment process to determine available options.

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What is the difference between Credit Transfer and Recognition of Prior Learning (RPL)?

Credit Transfer recognises previously completed nationally recognised training where formal certification already exists.

Recognition of Prior Learning (RPL) assesses skills and knowledge gained through work experience, military service, volunteering, professional development and other life experiences where formal certification may not exist.

Both pathways can help reduce unnecessary training and recognise existing capability.

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Can I apply for Credit Transfer?

Yes. Credit Transfer may be available where you have previously completed nationally recognised units of competency that are equivalent to units within your chosen qualification. Supporting documentation such as Statements of Attainment , Qualification certificates or a USI Transcript will generally be required to support an application.

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Can I request additional support during my studies?

Yes. Learners are encouraged to discuss any support needs with S2C Training at any stage of their learning journey. Early communication allows us to identify suitable support strategies and provide assistance wherever reasonably practicable.

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What is reasonable adjustment?

Reasonable adjustment refers to modifications made to training and assessment processes to support learners with individual needs while maintaining the integrity of the qualification and assessment requirements.

Any adjustments must continue to meet the standards and outcomes required by the relevant unit of competency and qualification.

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What learner support is available?

S2C Training provides access to a range of learner support services throughout your studies. Support may include guidance from trainers and assessors, assistance with learning and assessment activities, access to additional learning resources, flexible study arrangements where appropriate and reasonable adjustment processes.

Our goal is to support learners in successfully progressing through their chosen qualification or training pathway.

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What happens if I need additional support?

If additional support needs are identified, S2C Training will work with you to determine what reasonable support measures may be appropriate. Depending on your circumstances, this may include additional trainer support, flexible learning arrangements, access to supplementary resources, modified assessment approaches or referrals to external support services where appropriate.

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Why do you assess Language, Literacy, Numeracy and Digital Literacy?

The purpose of LLND assessment is to identify whether additional support may assist a learner in successfully completing their training. It is not designed to prevent participation. Instead, it helps ensure learners are enrolled into suitable programs and receive any reasonable support required to achieve successful outcomes.

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Do you assess Language, Literacy, Numeracy and Digital Literacy (LLND)?

Yes. S2C Training may assess Language, Literacy, Numeracy and Digital Literacy (LLND) needs to help ensure learners can successfully participate in training and assessment. Rather than relying solely on a standalone assessment, we may consider previous qualifications, prior study at a similar or higher level, workplace experience, learner declarations and other available information when determining whether additional assessment or support is required.

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How does S2C Training determine whether a qualification is suitable for me?

S2C Training considers a range of factors to determine whether a qualification is appropriate for a learner. This may include previous qualifications, workplace experience, career goals, learner declarations, language, literacy, numeracy and digital literacy capabilities, and any identified support needs.

The objective is to ensure learners are enrolled into a qualification that aligns with their abilities, experience and desired outcomes.

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Are there any entry requirements for your qualifications?

Entry requirements vary depending on the qualification. Some qualifications have no formal entry requirements, while others may require previous study, workplace experience, industry-specific knowledge or other prerequisites.

Any entry requirements applicable to a qualification will be clearly outlined on the relevant course page and discussed during the enrolment process.

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How do I obtain a USI?

If you do not already have a USI, you can create one through the official Australian Government USI website. You will generally need a form of identification and basic personal details. If you require assistance, S2C Training can provide guidance throughout the enrolment process.

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What is a USI?

A Unique Student Identifier (USI) is a personal reference number that stays with you throughout your education and training journey.

It allows you to access a record of nationally recognised training completed with Australian training providers.

Creating a USI is free and can be completed online through the Australian Government USI system.

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Do I need a Unique Student Identifier (USI)?

Yes. A Unique Student Identifier (USI) is required for anyone undertaking nationally recognised training in Australia.

Your USI creates a secure online record of your training achievements and allows qualifications and Statements of Attainment to be recorded within the national VET system.

S2C Training cannot issue nationally recognised certification without a valid and verified USI unless an exemption applies under legislation.

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