Fees, funding, payments and refunds
What you'll pay, funding you may be able to use, payment options and how refunds work.
FAQ topics
Can I discuss costs before committing to a qualification?
Absolutely. The Free Skills Check and consultation process is obligation-free and provides an opportunity to discuss qualification pathways, fees, Recognition of Prior Learning options, funding opportunities and payment arrangements before making any commitment.
Where can I find the Refund Policy?
The S2C Training Refund Policy is available through the Student Hub and forms part of the information provided to learners during the enrolment process. We encourage all prospective learners to review the policy before enrolment so they understand the conditions that may apply.
What happens if S2C Training cannot deliver the agreed services?
If S2C Training is unable to deliver the agreed training and assessment services, learners will be offered an alternative arrangement or refund in accordance with applicable legislation, contractual obligations and organisational policies.
What happens if I change my mind after enrolling?
If you decide not to continue after enrolment, you should contact S2C Training as soon as possible to discuss your circumstances. Any applicable refund entitlement will be assessed in accordance with the Refund Policy and the services that have already been delivered.
Are administration, enrolment or assessment fees refundable?
Some fees associated with enrolment, administration, assessment activities or services already provided may be non-refundable. Specific details regarding refundable and non-refundable fees are outlined within the Refund Policy available through the Student Hub.
Can I receive a refund if I withdraw from my qualification?
Refund eligibility is assessed in accordance with the S2C Training Refund Policy and the stage of progression through the training, assessment or enrolment process. Each request is considered based on the circumstances of the withdrawal and the services that have already been provided.
What is your refund policy?
S2C Training maintains a Refund Policy that outlines the circumstances under which refunds may be granted and the conditions that apply.
Learners are encouraged to review the Refund Policy available through the Student Hub for detailed information regarding eligibility, refund requests and applicable timeframes.
Can I start the process before funding is approved?
Yes. Many learners begin with a Free Skills Check and consultation before funding arrangements have been finalised. This allows you to understand available qualification pathways, identify Recognition of Prior Learning opportunities and gather information that may support funding discussions with Defence, DVA, employers or rehabilitation providers.
What is employer-sponsored training?
Employer-sponsored training occurs when an organisation funds or contributes towards the cost of an employee's training or qualification.
S2C Training regularly works with employers to support workforce development initiatives, leadership programs, management development and nationally recognised qualification pathways.
Can my employer pay for my qualification?
Yes. Many organisations choose to invest in workforce capability by funding qualifications, skill sets, leadership programs and Recognition of Prior Learning pathways for their employees.
Employer-sponsored training can support professional development, succession planning, workforce retention and organisational capability goals.
Is funding available?
Depending on your circumstances, funding or financial assistance may be available through Defence transition programs, Department of Veterans' Affairs (DVA) rehabilitation pathways, employer-sponsored training arrangements or other workforce development initiatives. Funding availability, eligibility requirements and approval processes are determined by the relevant organisation and may vary over time.
Are payment plans available?
Yes. Flexible payment arrangements may be available depending on the qualification and enrolment pathway. Our team can discuss available options during your consultation and provide information regarding payment schedules applicable to your chosen qualification.
Students can opt on checkout to pay in installments through organisations such as AfterPay, Klarna and Zip Pay. Spending limits may apply and subject to Terms and conditions.
When is the remaining balance due?
For many qualification pathways, the remaining balance becomes payable upon completion of the assessment process and prior to the issuance of a qualification or Statement of Attainment. Any payment arrangements will be clearly outlined within your proposal and enrolment documentation.
How much do I need to pay upfront?
In accordance with the Standards for Registered Training Organisations (RTOs), S2C Training does not require more than $1,500 in prepaid fees from an individual learner before training and assessment services commence.
For many qualifications, learners are required to pay a 50% deposit upon enrolment, up to a maximum of $1,500, with the remaining balance payable later in the process.
Will I receive a proposal before enrolling?
Yes. Before enrolment, S2C Training provides a detailed proposal outlining the recommended qualification pathway, fees, payment arrangements, expected outcomes and any additional requirements that may apply.
This ensures learners have a clear understanding of the process before making any commitment.
How much does Recognition of Prior Learning (RPL) cost?
RPL fees vary depending on the qualification being assessed and the complexity of the evidence review process. Following a Free Skills Check and consultation, S2C Training will provide a personalised proposal outlining the qualification options available, the associated fees and any additional requirements that may apply.
How much does training cost?
The cost of training varies depending on the qualification, delivery method, assessment requirements and any Recognition of Prior Learning (RPL) or gap training that may be involved.
Before enrolment, S2C Training provides a detailed proposal outlining the recommended pathway, fees, inclusions and payment arrangements so you can make an informed decision before proceeding.