Business
BSB40120

Certificate IV in Business

Develop practical business skills to support workplace operations, communication, and team effectiveness. This nationally recognised qualification is designed for individuals seeking to build capability across a range of business and administrative functions.

Course Outline

BSB40120 Certificate IV in Business is a nationally recognised qualification designed for individuals who apply a broad range of business skills and knowledge within operational, administrative, and support roles. The qualification reflects the role of professionals who work independently, exercise initiative, and contribute to the achievement of organisational objectives across a variety of workplace settings.

Throughout the course, participants develop practical skills in business operations, communication, problem-solving, customer service, project support, and workplace effectiveness. Learners gain the knowledge required to support business functions, improve workplace processes, collaborate effectively with others, and contribute to productive organisational outcomes. The qualification is suitable for individuals seeking to enhance their business capability, formalise existing workplace experience, or establish a pathway towards leadership, management, and specialist business roles.

Teaching Units

Elective Unit
Core Unit
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Elective Unit
BSBCRT411 - Apply critical thinking to work practices
Core Unit
BSBTEC404 - Use digital technologies to collaborate in a work environment
Core Unit
BSBTWK401 - Build and maintain business relationships
Elective Unit
BSBWHS411 - Implement and monitor WHS policies, procedures and programs
Elective Unit
BSBWRT411 - Write complex documents
Elective Unit
BSBCMM411 - Make presentations
Elective Unit
BSBLDR411 - Demonstrate leadership in the workplace
Core Unit
BSBSTR401 - Promote innovation in team environments
Core Unit
BSBPEF403 - Lead personal development
Core Unit
BSBPEF402 - Develop personal work priorities
Core Unit
BSBXCM401 - Apply communication strategies in the workplace
Elective Unit
BSBXTW401 - Lead and facilitate a team
Qualification Code
BSB40120
Qualification Title
Certificate IV in Business
Entry requirements
NIL
Total Number of Units
12
Issuing Organisation
S2C Training | RTO 45605
Duration
12M
Nationally Recognised Qualification
Yes
Delivery Modes
RPL Available
Online
RPL Cost
1495.00
Full Course Cost
1795.00

Specialisations

Some qualifications may include specialist streams or elective focus areas aligned to specific industries, job roles, or career pathways. Where available, specialisations for this qualification will be listed below.

  • Certificate IV in Business (Leadership)
  • Certificate IV in Business (Administration)
  • Certificate IV in Business (Operations)
  • Certificate IV in Business (Sustainability)
  • Certificate IV in Business (Big Data)
  • Certificate IV in Business (Cyber Security)
  • Certificate IV in Business (Finance)
  • Certificate IV in Business (Records and Information Management)
  • Certificate IV in Business (Procurement)

Additional Student Information

Entry Requirements

Nil

Roles this Qualification May Support

This qualification reflects the role of professionals who work independently, exercise initiative, and contribute to organisational objectives across operational, administrative, and support roles. It commonly leads to roles such as:

• Administration Officer or Supervisor

• Business Support Officer

• Team Leader

• Project Support Officer

Who This Course Suits

There are no formal entry requirements. It suits people building broad business capability or formalising existing workplace experience. The qualification offers a number of specialisation streams, so learners can align electives to a focus area such as:

• Leadership

• Administration

• Operations

• Finance

• Procurement

• Sustainability

• Big Data

• Cyber Security

• Records and Information Management

Delivery is offered online or in the workplace, with RPL available, over around 12 months.

Skills You’ll Build

Across twelve units, learners develop capability in:

• Applying communication strategies in the workplace

• Building and maintaining business relationships

• Using digital technologies to collaborate

• Demonstrating leadership and facilitating a team

• Writing complex documents and making presentations

• Promoting innovation in team environments

Pathways After Completion

Completion provides a foundation for the Diploma of Business or Diploma of Leadership and Management, or for moving into supervisory and specialist business roles.

USI & Certification

To receive a Qualification or Statement of Attainment, students must have a verified Unique Student Identifier (USI), unless exempt. AQF certification documentation will be issued within 30 calendar days of the student being assessed as competent in all required units and any outstanding fees being paid.

Learner Support & Reasonable Adjustment

Students have access to trainer support via email and scheduled online tutorials throughout their studies. S2C Training provides reasonable adjustment where appropriate to support individual learner needs while maintaining the integrity of the training and assessment requirements.

Resources & Technical Requirements

Students will require access to a computer or laptop with a webcam and microphone, reliable internet connection, a current web browser, PDF reader (such as Adobe Acrobat Reader), and office productivity software such as Microsoft 365 or Google Workspace. These requirements apply regardless of whether training is undertaken online, in the workplace, or on campus.

Online tutorials, virtual meetings, and assessment activities may form part of the learning experience and require access to suitable audio and video capabilities.

For workplace-based training and assessment, students may be required to access workplace resources, equipment, documentation, and personnel relevant to their role. Employer permission may be required where workplace evidence is being collected.

For campus-based delivery, S2C Training will provide access to training facilities, learning resources, equipment, and simulated environments where required to support training and assessment activities.

S2C Training provides access to learning materials, the Learning Management System (LMS), and trainer support throughout the duration of the course.

Credit Transfer

S2C Training recognises eligible nationally recognised training completed with other Registered Training Organisations through the Credit Transfer process. Students may apply for Credit Transfer and provide supporting documentation, such as a Statement of Attainment or qualification certificate, for assessment.

Transition Arrangements

Where a qualification is superseded, deleted, or substantially amended, S2C Training will manage student transitions in accordance with applicable regulatory requirements and organisational policies and will advise students of any available options.

Flexible

Training Options

20+

Qualifications & Courses

100%

Nationally Recognised
Qualifications

TESTIMONIALS

From our Students

Great experience with the S2C team and Gaven my Assessor. He made the evidence gathering process simple to understand and was thorough. I had a busy roster, he was able to assist me in the evenings and always made time to hop online when I had a question. Thanks Gav
Ashley T
Founder/Managing Director
If you are considering pursuing RPL certification, I would strongly encourage you to engage with Gaven and team at S2C. Having ex-serving members on their team to talk through my experience really set them apart.
David B
ADF - Australian Special Air Service
The whole process just seemed efficient, professional and stress-free, despite the level of detail involved. Communication from the team was great and they took the time to explain everything clearly.
Alex R
Transitioning ADF Member
What really stood out was their thoroughness. They carefully reviewed my background, asked the right questions to draw out relevant experience, and ensured that nothing was overlooked. Their attention to detail gave me complete confidence that my application was comprehensive and accurately reflected my skills and career history.
Shane P
Associate Director and active ADF Reservist
The communication throughout the process was excellent - responsive, supportive, and proactive. Any questions I had were answered promptly, and I always felt informed about where my application was at.
Paul K
Flight Lieutenant - Royal Australian Air Force
I can’t recommend S2C highly enough. From my very first enquiry, the team were professional, approachable, and genuinely committed to helping me navigate the RPL process with confidence. They took the time to clearly explain each step, outline what evidence was required, and ensure I understood how my prior service and experience aligned with the qualification outcomes.
Darren R
Former ADF - now Tactical Instructor
After 12 years in the Army I had no idea how to translate my experience into civilian qualifications. S2C made the whole process straightforward. I achieved a Diploma of Leadership and Management.
Mark R.
Former ADF - now Operations Manager
As a paramedic transitioning to health administration, I needed formal qualifications. The RPL process was thorough, fair, and the team kept me informed every step of the way.
Sarah L.
Former Paramedic - Health Services Coordinator

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